How do I get a refund for Norton automatic renewal?
Norton is a trusted name that has years of expertise in the domain of anti-virus software. The customer base of Norton has expanded in the past few years. Norton has a habit of auto-renewing your account once the subscription expires. You can get a refund for Norton automatic renewal, but you have to follow their refund policy. Most of the provisions are customer-friendly, allowing customers to cancel their renewed subscription and get a refund. You can follow the given instructions to learn more about refund policies of Norton.
The refund policy of Norton
Norton allows you first to cancel your flight and then ask for a refund. You have to follow the given terms and conditions of the refund policy of Norton:
Refund policies for an annual subscription
They offer a 60-day Money Back Guarantee on their annual subscriptions. Here Norton provides a full refund to their customers if they have canceled their annual subscription within 60 days from the purchase date.
Suppose you have purchased a Norton Ultimate Help Desk 1 device or a Privacy Monitor Assistant annual subscription. In that case, you will also be provided a full refund if you cancel these subscriptions within 60 days from the purchase date.
Refund policies for monthly subscriptions
They have also extended their Money Back Guarantee on their monthly subscriptions. Here also, you will get a full refund, but you have to cancel your subscription within 14 days from the date of purchase.
However, monthly renewals will not provide any refund to the customers. Therefore you must purchase their monthly subscriptions.
Suppose you have purchased a Norton Ultimate Help Desk 3 device or a Privacy Monitor Assistant monthly subscription. In that case, you will also be provided a full refund if you cancel these subscriptions within 14 days from the purchase date.
Refund policies related to the Add-on subscriptions
Main subscription contract cancellation: it will cancel all the Add-on subscriptions linked to the main subscriptions. Here also, the refund will depend on the main subscription period(annual or monthly) discussed above.
Add-on subscription contract cancellation: here, only the add-on subscriptions will be canceled as they are not linked with the main subscription. Here also you can request a refund.
Refund policies related to trial subscriptions
The trial subscription on an annual basis: if you have taken the trial subscription on an annual basis, then you must cancel it on time. If you do not cancel it, then you will be charged for a one-year subscription. If you are charged annually, you can get a full refund if you cancel your subscription within 60 days from the purchase date.
The trial subscription on a monthly basis: you must cancel your trial subscription one day before its expiry. If you are unable to do that, then you will be charged on a monthly basis. You can still get a full refund if you cancel your trial subscription within 14 days from the date of purchase.
How to request a refund from Norton?
There are so many ways to request a refund with Norton. Norton allows its customers to get a refund as per its refund policy. You can ask for a refund via phone, live chat, and by filling out their refund request form.
Get a refund on call.
You can easily get a refund on call. You have to dial their toll-free number (855) 815-2726 and request them to process your refund. They will process your refund request, and you may get a refund within 30 days.
Get a refund on live chat.
This option is available in a few countries and is equally effective. You can follow the given steps to request a refund on chat:
You have to open the website of Norton.
Now select "Contact Us."
Select "Chat" and request a refund.
You can also fill out the refund request form at the website of Norton. It is very convenient to get a refund with Norton if you are familiar with their refund policy. You can get a refund on call, chat, and fill in the refund request form.
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