What do I do if I can not access my Hotmail Account

How to fix and access my Hotmail account?

Hotmail account can get blocked by outlook's developer Microsoft due to some unusual activity detection in the account. Not getting access to your account could get frustrating, so this article will explain the ways in which you can recover your account easily if you have forgotten your password or even if Hotmail itself has blocked the access.

Account recovery steps for Hotmail

Hotmail is a very popular email exchanging service provider that allows users to manage different activities like calendars, mail, tasks, etc. If there is unusual sign-in activity in your Hotmail account, this could be the reason behind you not getting access. This problem could get solved by following the procedure pointed down below:

  1. Visit the official Microsoft website through a web browser with the help of your PC and mobile phone. 

  2. Go to the sign-in page of Microsoft and enter your Hotmail email address, then click on the Next button.

  3. Find the option that says 'Forgot your password' and click on it.

  4. Now click on the suitable option for you to get the verification code. 

  5. You will receive a verification code via text or phone number per your selection.

  6. Enter the verification code on the login page and click on next. Then follow the on-screen instructions.

  7. Now you will be prompted to choose a password. So enter the password twice and click on the continue button.

  8. Go back to the sign-in page and enter your Hotmail username and the new password, then click on login to get reaccess to the account. 

  9. Ensure to create a strong password to keep your account safe in the future. 

Hotmail account recovery form

If the steps mentioned above are not sufficient for you to access the account, you may try to fill out the account recovery for Hotmail. Here is how you can get the form and fill it out:

  1. Launch the official Microsoft webpage on your browser. 

  2. Visit the account section on the home screen and go to the 'recover your account' option.

  3. Enter your Hotmail username, associated email or phone number, and captcha characters, then click on the Next button. 

  4. If possible, try to fill out the form on a desktop and answer as many questions as you can about your Hotmail account.

  5. Try to do this process in a common location, like where you have mostly used your Hotmail account.

  6. At last, when you are done filling out the form, then submit it. The Microsoft team will now review your answers and get back to you soon.

Troubleshooting tips to fix sign in problem of Hotmail

Here are a few following troubleshooting tips that users can follow to get access to their Hotmail account effortlessly:

  • Look over your Hotmail login details and check there is no mistake.

  • Change your account's password and try to log in with the new password.

  • Delete the caches, clear all the cookies on your web browser and try to log in again into your Hotmail account.

  • Try to factory reset your web browser and then log in. 

  • Login through another device might work, or you can use your mobile phone and install the Hotmail application, then log in to your account. 

  • Be seated in a strong network area and try to log in from an old location like your office or home.

Still if you are can't access your Hotmail account then you can follow below mentioned steps:

1- Open Microsoft site at your browser.

2- Now enter your email address and phone number in help us page.

3- Now fill security code and follow all instructions.

4- Microsoft will call you back within 24/7 hours .

Hence this is how you can recover your account in hassle-free different ways. This information will provide you an answer to What do I do if I can't access my Hotmail account on my device. Besides this, users can reach out to the Hotmail customer support team via phone call, chat support, email, and social media platform to get further help with the recovery. 


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