Google can not verify my identity
A comprehensive guide to resolve Google failed to verify my identity issue
In the past few years, Google has advanced itself rapidly and offered users with some incredible services. However, to access these Google services, the user must have an active Google account. And with such great significance of the account, it is required that the users ensure the security of their Google account.
Besides, the users are offered with multiple security features to ensure the security of their Google account. Still, there are a few users who have reported Google can not verify my identity issue. Luckily, this issue is common and can arise because of various reasons like server down, internet connectivity and more.
And for the users who are encountering this issue and have failed to access their Google account can check out the solutions that are effective enough to fix this issue in time. But, before heading on with the solutions, let’s know a bit about the reasons that cause this issue.
Reasons behind Google failed to verify the identity issue
Multiple technical reasons could lead Google can not verify my identity issue, but here are some reasons that can lead to this issue.
- Incorrect login credentials entered by the user
- Unable to access recovery phone and email
Resolving Google unable to verify identity issue
1. Reset password for the Google account to verify identity
The user can encounter this issue when they enter incorrect passwords multiple times while accessing the Google account. So, it is suggested to follow these steps:
- For the password reset process, the user needs to launch the recovery page.
- Now, the user is required to provide their username and select a recovery mode.
- Then, the user needs to complete the account verification process.
- After that, the user is required to create a new password and save the changes.
2. Restart the device for the Google account to verify identity
Google can not verify my identity issue can arise when a user fails to receive the verification code. So, it is suggested to the users to restart their device to fix this issue in time.
Note : Besides, if the user fails to fix this issue in time, they can contact Google account recovery for assistance.
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